Privacy Policy

This policy describes the personal information we collect on groupemenagestar.ca and how we use it.

Cleaning Star Group complies with Québec’s Law 25 on the protection of personal information. This policy also outlines our commitment and the measures we take to protect your personal information.

Types of personal information collected

Information collected automatically

When you visit groupemenagestar.ca, we automatically collect information about your device and your interactions with our site through Google Analytics. This may include:

IP address
Location
Hardware and software details
Content viewed on our site
Links clicked while browsing the site

Information collected directly

We collect personal information through:

Contact form
Order form
Account creation

This may include:

First name
Last name
Mailing address
Email address
Account password
Payment information

How we use personal information

We collect only the information needed for the purposes described in this policy. We will not collect additional information without informing you first.

We use this information to:

Fulfil contracts
Send promotional offers and targeted communications through our newsletter
Carry out statistical analyses to improve the site
Follow up on orders
Apply our data security protocols

Security measures

Your information is stored in a secure, controlled environment. We use SSL protocols and security measures, including two-factor authentication, to help prevent unauthorized access.

We do not sell or share your information with third parties unless required by law or as part of legal proceedings.

We may disclose user information to members of our organization who reasonably need it to carry out the purposes described in this policy.

International transfer

User information may be accessed, processed or collected in the following country: Canada.

Retention of personal information

We retain clients’ and members’ personal information until their account is deleted by a GMS administrator.

In the event of a data breach

If your personal information is breached, we undertake to inform you and the Commission d’accès à l’information du Québec.

Your rights

If you live in Québec, Law 25 gives you rights regarding your personal information, including:

The right to be informed
The right of access
The right to rectification
The right to data portability

You may object to the use of your information and withdraw your consent. To exercise these rights, contact our person responsible for the protection of personal information at info@groupemenagestar.ca.

Access and rectification

You may consult, change or delete your information by using the contact details above.

Consent and withdrawal

You may visit our site without revealing your identity. Some features require the collection of personal information, and you may choose not to provide it.

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Contact

This Privacy Policy was updated on 2024-08-14.

For questions about this policy, contact us at info@groupemenagestar.ca.

By using groupemenagestar.ca, you accept the terms of this policy.