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Residential Cleaning Services

Find residential cleaning services tailored to your needs.

Find a cleaning professional

Our areas of expertise

Kitchen

  • Cleaning of tables
  • Cleaning of countertops
  • Cleaning and disinfecting of sinks
  • Cleaning inside and outside of microwaves
  • Cleaning inside and outside of ovens and refrigerators
  • Washing dishes 

Bathroom

  • Complete cleaning of toilets
  • Thorough scrubbing of showers and bathtubs
  • Complete cleaning of sinks
  • Polishing mirrors
  • Cleaning countertops
  • Dusting accessible ventilation grilles

Living space

  • Cleaning the interior of windows
  • Dusting shelves and surfaces
  • Cleaning light switches
  • Dusting radiators and baseboards
  • Dusting moldings
  • Vacuuming
  • Emptying trash bins
  • Washing floors

Bedroom

  • Laundering bed linens
  • Dusting fans
  • Dusting light fixtures
  • Dusting surfaces
  • Making beds

Services not available

Unsanitary conditions

Our members reserve the right to refuse a service if the conditions of the premises are deemed unsanitary. Travel fees may apply.

Exterior of your house

The cleaning services offered do not include the exterior parts of your property.

Post-construction or post-disaster cleaning

The services offered by Cleaning Star Group do not include post-construction or post-disaster cleaning.

The Benefits of Becoming a Client

  • Security

    Security

    CSG conducts background checks on all its members. We also ensure that each of them has been free of any personal or professional bankruptcy for 7 years or more. These steps are taken to provide an additional level of security compared to an independent, unsupervised cleaner.

     

  • Save time

    Save time

    You save valuable time that you can use for other important activities or to relax.

  • Focus on priorities

    Focus on priorities

    You can focus on your personal or professional priorities, knowing that your home is in good hands.

  • Stress relief

    Stress relief

    Not having to worry about household chores can reduce stress and improve your overall well-being.

  • Professional expertise

    Professional expertise

    All members of Cleaning Star Group are passionate housekeeping professionals. They are skilled and knowledgeable in the best practices for cleaning quickly and efficiently.

  • Flexible scheduling

    Flexible scheduling

    You can choose a schedule that fits your timetable, with regular or one-time services based on your needs.

  • Superior cleaning quality

    Superior cleaning quality

    Our members use high-quality cleaning techniques and products to ensure an impeccable result.

  • Preventive maintenance

    Preventive maintenance

    Regular cleaning can prevent premature wear on your surfaces and extend the lifespan of your furniture and coverings.

How it works

A simple, clearly defined process.

Become a client

I need cleaning services

Click to become a client

 

  • Tell us the type of service you need, how often you need it, and where. We’ll show you GMS members available near your address.

  • Review available GMS member profiles, then send a service request to the professional you would like to contact.

  • After you submit a service request, add your contact details to create your client account. The member can then contact you.

  • The member has up to 48 hours to respond to your request.

  • If the member accepts your request, use GMS chat to discuss the service details and agree on a date.

  • After the cleaning, GMS will send you an invoice. Pay through Stripe using the link in your account. GMS will then transfer the amount due to the member.

  • You may cancel your service agreement with GMS at any time without a cancellation fee. Please notify the member in writing through GMS chat within a reasonable time.

Become a client today

Professional cleaning can save time and make daily life easier. Before each visit, you and the service provider agree on the work in a task sheet. Read how our 100% satisfaction guarantee works.

Find a cleaning professional Contact us

100% Satisfaction Guarantee, backed by a clear task sheet

Before each residential cleaning, you and the service provider complete and approve a dated task sheet in GMS. It lists each task by room or area, any exclusions and relevant access limitations. Any change must be confirmed in GMS chat or on an updated task sheet.

If a listed task was missed or not completed as described, report it as soon as possible by email only to info@groupemenagestar.ca. Include your booking number, the task and a brief description. Photos are optional. The correction period begins when GMS receives your email; a report sent through GMS chat does not start this period.

The service provider has 48 consecutive hours from GMS’s receipt of your email to contact you and correct the task at no charge, provided access can be arranged. If a visit cannot be arranged within that time, the provider must contact you within the 48-hour period to agree on the earliest correction date.

If the issue remains after the first correction, GMS will arrange one additional correction visit at no charge with the same or another service provider. If the task is still not corrected after that visit, GMS will refund the amount paid for that cleaning visit.

GMS’s residential satisfaction guarantee applies only to tasks listed on a task sheet approved by both parties. If no task sheet was approved, this residential guarantee does not apply. This does not limit any rights provided by law.

No long-term contract to keep you. Quality work to earn your trust.